PRIVACY POLICY

At SiteForce Recruitment Pty Ltd ABN 59 645 409 294 (SFR), we respect the privacy of your personal information in our care.

This commitment is set out here in our Privacy Policy that describes how we deal with personal information. This Privacy Policy relates to personal information we collect and handle about SFR visitors to our website, apps, social media and other digital services.

Types of personal information collected

The types of personal information we collect may include name, contact details, records of your communications and interactions with SFR.

We may not be able to provide our services without your personal information. For example, we may not be able to contact you.

How personal information is collected and held

We may collect your personal information, from your interactions and transactions with us. We may monitor and record your communications with us (including email and telephone) for security, dispute resolution, and training purposes.

We hold personal information electronically and in hard copy form, both at our own premises and with the assistance of our service providers. We implement a range of measures to protect the security of that personal information. We also take measures in respect of destroying or de-identifying personal information that is no longer needed for any lawful purpose.

Purposes for handling personal information

We handle your personal information in connection with providing, administering, improving and personalising your interactions with SFR. This can include processing payments, verifying your identity, communicating with you (including direct marketing), maintaining and updating our records, dealing with enquiries from you, and working with our service providers.

We may also handle your personal information to protect our lawful interests and facilitate purchases and potential purchases of our business.

We may provide marketing communications and targeted advertising to you on an ongoing basis by telephone, electronic messages (for example, email), through our digital services, and by other means. These communications may relate to the products and services we provide, and other products which may be of interest to you. You can call us on 0422 536 382 at any time to opt out of electronic direct marketing communications or follow the unsubscribe link in every electronic direct marketing communication sent to you by SFR.

Where you provide us with personal information about someone else you must have their consent to provide their personal information to us based on this Privacy Policy.

Sharing of personal information

We may exchange your personal information with service providers engaged to assist with services including data processing, accounting, business consulting, marketing, research, auditing, archival, delivery, security, investigation, mailing services and other providers.

We take steps to ensure that all our service providers agree to protect the privacy and security of your personal information, and use it only for the purpose for which it is disclosed.

Digital services

We provide information and services through a range of digital and online services including websites (e.g. bigboldbranding.com.au), apps, email, online advertisements, and social media profiles.

SFR may use “cookies”. A cookie is a piece of information that allows the server to identify and interact more effectively with your device. The cookie assists us in maintaining the continuity of your browsing session and remembering your details and preferences when you return. Other technologies that may be used with SFR include web beacons (which may operate in conjunction with cookies), Flash local stored objects, and JavaScript. Some of these cookies and other technologies are consistent across various SFR services, allowing us and the other providers of these services to understand you better and provide a more consistent experience across these services. You can configure your web browser to reject and delete cookies and block JavaScript, but you may find some parts of SFR services then have limited functionality.

Our systems record a variety of information in relation to interactions with our online services. This can include information about software versions used, device types, device identifiers (like IP address), location data (where available and not disabled by the user), dates, times, file metadata, referring website, data entered, and user activity such as links clicked.

In some cases, third parties may use cookies and other technologies, such as those described above. These technologies may be used in connection with activities like surveys, online behavioural advertising, website analytics, and email campaign management. The services we may use from time to time include Google Analytics, Google Display Network, Google AdSense, DoubleClick, Yahoo!, Adobe Marketing Cloud, Responsys, and Microsoft. You can find more details in the individual privacy policies of those services, including information on how to opt-out of certain functions (e.g. Google’s Ads Preferences Manager). You may need to opt out separately from each service.

The website youronlinechoices.com.au also allows you to opt out of some online behavioural advertising and provides further information about how online behavioural advertising works. You can contact us to request further details of the services we use. Many of these services operate without collecting or using any personal information.

Some information we collect is not related to an individual. In many cases, the information relates only to a device or is of an aggregated or statistical nature, and we will have no way of knowing the identity of the user. In other cases, we may associate information about your usage over time with your personal information, for example, followed a link sent to you by email, or we have otherwise been able to identify you.

Our online services may contain links to other sites. We are not responsible for the privacy practices or policies of those sites and recommend that you review their privacy policies.

Procedures for access, correction, and feedback

If you wish to access or correct any personal information we hold about you or have any feedback or concerns about privacy, please contact us as set out below. Where you seek a response from us, we will let you know who will be handling your matter and when you can expect a full response. In the case of access and correction requests, please provide as much detail as you can about the particular information you seek in order to help us retrieve it. Under the Privacy Act and other relevant laws, we are required to provide our reasons if we refuse your request. Where we decide not to make a requested correction and you disagree, you may ask us to make a note of your requested correction with the information.

Definitions and legal references

Cookie: Cookies are Trackers consisting of small sets of data stored in the User's browser.

Data Subject: The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor): The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner): The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

European Union (or EU): Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Legal information: This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

Personal Data (or Data): Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Service: The service provided by this Website as described in the relative terms (if available) and on this site/application.

This Website (or this Application): The means by which the Personal Data of the User is collected and processed.

Tracker: Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.

Usage Data: Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User: The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

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